Effective Date: 31 August 2026

1. Introduction and Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the services provided by Northbridge Creative Studio Ltd (“we”, “us”, “our”), including our website, communications, proposals, deliverables, and any related services.

By engaging our services, accepting a quotation or proposal, signing a statement of work, paying an invoice, or otherwise instructing us to proceed, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all clients, prospects, and users who request or receive services from Northbridge Creative Studio Ltd.

2. Scope of Services

Northbridge Creative Studio Ltd is an advertising-studio business providing creative and strategic services, which may include:

Any specific deliverables, timelines, project milestones, revisions, formats, usage rights, and fees will be set out in a quotation, proposal, statement of work, purchase order, or other written agreement. In the event of any conflict, the written project-specific agreement will prevail over these Terms to the extent of the conflict.

We may engage subcontractors, freelancers, or specialist third parties to assist in delivering services, provided we remain responsible for the management of the project in accordance with the agreed scope.

3. User Obligations and Responsibilities

You agree to:

You are solely responsible for the legality, accuracy, and substantiation of claims, statements, offers, pricing, promotions, and product or service descriptions that you ask us to create or publish.

We may refuse, suspend, or withdraw any work that we reasonably believe is unlawful, unethical, infringing, or otherwise inappropriate.

4. Payment Terms and Conditions

Unless otherwise agreed in writing, all fees are quoted in pounds sterling (GBP) and are exclusive of VAT and any other applicable taxes.

If payment is not received when due, we may pause or terminate services, withhold deliverables to the extent permitted by law, and recover reasonable costs of collection.

5. Cancellation and Refund Policy

You may cancel a project by providing written notice to us. Cancellation will take effect on the date we receive your notice, subject to any project-specific terms.

Where termination occurs due to your breach, you remain liable for all outstanding fees and costs incurred up to the termination date.

6. Liability Limitations

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for fraud, fraudulent misrepresentation, or any other liability that may not lawfully be limited.

Subject to the foregoing, Northbridge Creative Studio Ltd shall not be liable for:

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the services, these Terms, or any project shall be limited to the total fees paid by you to us for the specific services giving rise to the claim during the 3 months preceding the event giving rise to liability, or such other amount as may be required by applicable law.

We do not guarantee any particular commercial outcome, including sales performance, conversion rates, engagement metrics, search rankings, or advertising approval by third-party platforms or publishers.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all pre-existing intellectual property, methodologies, templates, processes, tools, software, know-how, and working materials owned or developed by Northbridge Creative Studio Ltd remain our property.

Upon full payment of all amounts due, and subject to any third-party licences or exclusions, you will receive the rights expressly assigned or licensed to you in the applicable project agreement for final approved deliverables. Any rights not expressly transferred remain reserved by us.

Where deliverables incorporate third-party assets, stock content, typefaces, music, or licensed materials, your rights of use are limited to the scope of the underlying licence terms. You are responsible for any additional licence fees unless otherwise agreed.

We may retain copies of work product and may reference non-confidential work in our portfolio, case studies, credentials, and marketing materials, unless you object in writing or the project agreement provides otherwise.

You grant us a non-exclusive, worldwide, royalty-free licence to use your name, logo, brand assets, and supplied materials solely to perform the services and, where permitted, for internal records and compliance purposes.

8. Data Protection and Privacy

We will handle personal data in accordance with applicable data protection and privacy laws. To the extent we process personal data on your behalf in connection with the services, each party agrees to comply with its legal obligations regarding the collection, use, storage, transfer, and security of personal data.

Further details about how we handle personal data may be set out in a separate privacy notice or data processing agreement, if applicable.

9. Force Majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to fire, flood, epidemic, pandemic, strike, labour dispute, act of God, war, terrorism, civil unrest, governmental action, power outage, internet failure, or failures of third-party services.

During a force majeure event, our obligations will be suspended for the duration of the event, and we will use reasonable efforts to resume performance as soon as practicable.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our business practices, legal requirements, or service offerings.

The updated Terms will be effective from the date stated on the revised version or, where appropriate, upon posting or notice to you. Your continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms.

If you do not agree to the updated Terms, you must discontinue use of our services and notify us in writing.

11. Applicable Law and Jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute, claim, or matter arising out of or in connection with these Terms, subject to any mandatory consumer or statutory rights that may apply.

12. Contact Information

If you have any questions, notices, complaints, or cancellation requests relating to these Terms or our services, please contact:

13. Severability Clause

If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, or, if that is not possible, severed from these Terms.

The remainder of these Terms shall continue in full force and effect. Any failure or delay by us in enforcing any provision shall not constitute a waiver of that provision or any other right.

Northbridge Creative Studio Ltd reserves all rights not expressly granted under these Terms.

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